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FTP help
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Frequently
Asked Questions
An account is opened within 3 working days. We realize the importance of accounts being opened as quickly as possible and once an account is setup you will immediately be notified by email. At the time of notification you will receive details of your LOGIN name, PASSWORD and other relevant information so that you can straight away begin uploading your files to your web site located on our server.
You upload (copy) your files to your web site by means of an FTP (File Transfer Protocol) program. If you do not already have such a program installed on your computer the current program favored by most Windows users is WS-FTP or Cute Ftp which can be downloaded for a reasonable cost from various sources such as Shareware.com and Tucows.com.
Yes indeed we can and we gladly carry out this service. Please see domain registration section. After you agreed upon your terms of sale with the purchaser there are two options to transfer the ownership of your domain to the new owner:
What
are your Primary and Secondary names Servers?
You will have access to your site through FTP all day everyday so that you can edit, upload, or download any of your files as you please.
Yes; no adult, 'crack' or 'warez' sites are permitted as they use a vast amount of bandwidth which has an affect on the speed of our servers, as also do certain files so they too are restricted.
No, there is no need for any contract period with us as we are confident that you will wish to maintain your site with us once it has been setup.
Any customer requiring support or who has a problem is required initially to send an e-mail to us with as much detail as possible and we shall endeavor to let you have a considered response as soon as possible.
Yes we carry out a daily backup of all data and store the tapes in a safe.
You can resell your space when you sign up for any of our packages.
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